A Special Interest Chapter of the Society for Human Resources Management


Leaders are constantly making and communicating decisions, managing conflict and motivating their staff to exceed expectations. How do you avoid having your message hijacked by misunderstandings, myths and ambiguities?   How do you ensure that you’re communicating in a way where objectives and goals are clearly understood and achieved?  Today’s leaders must be able to tackle these communication challenges head on especially when teams are made up of people from different cultures, backgrounds, learning styles and awareness levels.  Our presenter will aid you in tailoring your messages, so everyone is on the same page.




 Karen Hinds

 Author; Founder and Chief Executive Officer,

 Workplace Success Group

Karen used her experience in building talent pipelines for financial services companies to launch her company 20 years ago. Workplace Success Group is a strategic, talent development firm that works with organizations to cultivate and retain their next generation of leaders. 

She is the author of 5 books and her most recent include Get Along, Get Ahead: 101 Courtesies for the New Workplace; Networking for a Better Position & More Profit; and A Young Adult’s Guide to the Global Workplace. She has been quoted in, featured in, or written articles for Black Enterprise, Family Circle, The Boston Globe, The Hartford Business Journal, and The CIM Toronto Manager, to name a few.  Karen is a frequent guest on radio, television and podcasts. Her company has worked with clients such as Webster Bank, TD Bank, AmeriHealth Caritas, United Technologies, Duncaster Retirement Community, the Girl Scouts, Turner Construction, Hamilton Sunstrand, Travelers, Dana-Farber Cancer Institute, Caribbean Tourism Organization, and Harvard Business School Executive Education, to name a few.

Originally from the Caribbean island of St. Vincent and the Grenadines, Karen left the island at age 15 with her parents and siblings to pursue educational opportunities in the United States.  The transition to a new country, culture and school made it imperative for Karen to learn how to quickly adapt to change, thrive as an outsider and build strategic relationships.  Karen regularly shares her experiences in her keynotes and workshops as she teaches on leadership, diversity and inclusion, and adapting to change.

A graduate of Bowdoin College with a Bachelor's degree in Political Science and Spanish, Karen was chosen as one of 65 recipients for the national Thomas J. Watson Foundation Fellowship, a grant that enables recipients to pursue a yearlong independent study outside of the United States. The Fellowship was established by the children of Thomas J. Watson, a former Chairman and CEO of IBM.

For 15 years, Karen wrote a business column for an international newspaper and hosted a global women and girls leadership conference for a number of years on her island.